IT Support Whangarei & Northland
Local engineers on Reyburn Street - not a two-hour drive from Auckland
Local support, security & cloud for Northland business – call +64 9 222 7770 or email sales@itlive.co.nz.
Local IT, without the road trip
Northland businesses shouldn’t have to wait for IT help to come up from Auckland. Our engineers live & work right here in Whangārei – the office is at 9A Reyburn Street, in town. If you search for IT support in Whangarei you’ll find plenty of options; what you won’t find many of is a team with an office you can actually walk into, and an owner who answers his own phone.
We cover the whole region, not just the city – Kerikeri, Dargaville, Kaikohe, Paihia and Waipū are all a normal day for us.
Just down the road
Local engineers based on Reyburn Street, Whangārei – on-site fast, no waiting on Auckland.
One fixed monthly cost
Day-to-day support, security & backup, Microsoft 365, networks & internet – no jargon, no surprises.
Proof, not promises
5.0 ★ across 11 Google reviews – all Northland businesses we look after every day.
IT support for Whangārei businesses – what’s included
If you’re looking for IT support in Whangārei, here’s the short version: a local helpdesk that actually answers, engineers based on Reyburn Street who can be at your office fast, and one fixed monthly cost that covers the lot – day-to-day support, cybersecurity, backup, Microsoft 365 and your network. We also design and host VoIP & phone systems for Whangārei businesses, run cyber security for Northland business, deliver Microsoft Copilot workshops, and manage Talk It business phones.
We look after Whangārei businesses from Kamo to Raumanga and Northland businesses from Dargaville to the Far North. Most issues are fixed remotely within minutes. When something needs hands on it – a dead server, an office fit-out, network cabling – we’re just down the road, not three hours up State Highway 1.
So what does “managed services” actually get you?
No airy-fairy promises – here’s what your monthly fee covers, in plain English.
Unlimited day-to-day support
Call, email or log a ticket & we deal with it – whatever it is.
- New staff member starting? We buy the laptop, set it up & sort the licences.
- Email won’t send, printer’s sulking, file’s vanished – fixed on the spot.
- No hourly clock running – 99% of what you ask for is just included.
- And we pick up the phone – no waiting two days for a call back.
Security you can prove
Not “trust us” – proof from independent bodies.
- We get your Microsoft Secure Score over 70% & keep it there – every IT Live client is.
- We work through the 27 controls of SMB1001 Gold – email security, MFA, backups, the lot.
- That’s what unlocks discounted cyber insurance – insurers want evidence, not promises.
- Don’t know your score? Ask us – we’ll show you how to check it in three clicks.
We watch IT so you don’t have to
24/7 monitoring plus a regular sit-down about your business.
- Monitoring tools running around the clock – we often call you before you know something’s broken.
- Regular business reviews: what’s drifted, what incidents happened, what’s coming next.
- Windows going out of support? Gear due for replacement? You’ll hear it from us first – no surprises.
Andrew Fergus - Director
Andrew heads up IT Live Northland from our Reyburn Street office in Whangārei. He’s the one clients call when they want straight answers on support, security & budgets – and he answers. Sometimes from the netball sideline on a Saturday – just ask our clients.
Anthony Collins - IT Engineer
Anthony is our engineer on the ground in Northland – the one who turns up, sorts the problem & explains it in plain English. The superhero pose is optional. The quick fix isn’t.
Testimonials
5.0 ★ across 11 Google reviews
“I’d highly recommend Andrew. He’s not only incredibly knowledgeable and takes security seriously, but he also keeps his finger on the pulse and makes sure we stay informed as the AI landscape continues to evolve. If you’re looking for IT support from someone with integrity, practical advice, and no BS, Andrew’s your guy.”
Ashly Warner — Bellcon ★★★★★
“It Live Northland are the real deal. I’ve worked with a lot of providers over the years, and their service is hands-down the best I’ve used. Fast, reliable, and genuinely invested in keeping businesses running smoothly. If you’re a medium or large business anywhere in Aotearoa, I’d 100% recommend getting them on your team. Northland-based, NZ-wide impact – that’s how it should be. Back the locals who actually deliver.”
Warwick Taylor — TAB Northland ★★★★★
“My private skin cancer clinic has had all its IT requirements met by Andrew and his team since 2020. They overhauled our old server-based system to being completely cloud based with maximum security and functionality allowing my team to get on with their job efficiently and keep client data safe. Has always been responsive to any issues we have had to keep us up and running. Totally recommend IT Live Northland and Andrew Fergus to others needing a premium, trustworthy, ethical IT provider.”
Christian Wieser — Skin Cancer Doctors ★★★★★
“I have worked with Andrew for a number of years through a couple of different businesses. Aside from being good at what he does, he has integrity and is a real entrepreneur. I trust him and would highly recommend him for any medium to large sized business that requires exceptional IT support.”
Teresa Watkins — Monster Creative ★★★★★
“Andrew provides a great service at a good price. He is very knowledgeable, professional and great with creating software and hardware solutions for business. Highly recommend Andrew and The IT Live team.”
Emma Johns — NZHL Whangarei South ★★★★★
“Andrew and the team have been awesome to deal with. Even calling me back on a Saturday at his kids netball game. Very helpful and proactive. Thanks for your guys support.”
Bronson Murray — North Drill ★★★★★
“We have engaged a number of IT providers over the years and have found IT Live to be the most honest, reliable and professional provider we have used so far.”
Daniel Yorke — Yorke Stone & Associates ★★★★★
“Quick and easy to deal with. Bunch of great people.”
Jocey Juan — Bellcon ★★★★★
“IT Live Northland have provided us with rapid, clear, and helpful advice and service, as well as proactive alerts about things relevant to our business. There’s always the sense you’re dealing with someone who really knows what they’re doing, and things are done fast and to a high standard. Easy 5 stars :)”
Flynn O’Meara — Yorke Stone & Associates ★★★★★
Talk IT with us
Phone: +64 9 222 7770
Email: sales@itlive.co.nz
Visit: 9A Reyburn Street, Whangārei 0110
IT Live offices around New Zealand: Whangārei / Northland · Auckland – North Shore · Auckland – Mt Wellington · Wellington / Kāpiti · Wanaka / Southern Lakes · All locations
Frequently asked questions
Do you provide IT support in Whangarei?
Yes. Our Northland office is at 9A Reyburn Street in Whangarei, and our engineers are based there - not driving up from Auckland when something breaks. Most support is handled remotely the moment you call; when a job needs someone on site, they’re minutes away rather than hours.
How much does IT support cost in Northland?
The same as anywhere else we operate - a fixed price per user, per month, ex GST, depending on your size and what you’re running. We map your setup first and give you the monthly figure before you commit.