Business Backup & Disaster Recovery in Northland & across NZ — LiveBackup
If your systems went down tomorrow, LiveBackup gets you running again — not stuck explaining to customers why you can't.
Most businesses think they’re backed up until the day they need it. A backup you’ve never tested is just a hope. LiveBackup is a fully managed backup & disaster recovery service from IT Live — your data copied, monitored & test-restored, so a hardware failure, ransomware attack or human mistake doesn’t turn into a week offline.
Backup & disaster recovery are two different jobs
A backup is a copy of your data. Disaster recovery is how fast you get your whole business running again — the difference between restoring a lost file & getting an entire failed server back online while staff keep working.
Plenty of NZ businesses have the first & not the second. LiveBackup covers both, so you’re protected against the small mistakes & the bad days.
Why this matters more than most owners think
Downtime costs more than data
When your systems are down, so is your revenue, your team & your reputation. Every hour offline is orders you can’t take & customers you can’t serve.
Ransomware targets your backups first
Modern attacks try to encrypt or delete your backups before they hit your live data. That’s why LiveBackup keeps copies that can’t be altered or deleted — so you always have a clean version to recover from.
“It won’t happen to us” is the risk
Fire, flood, theft, a dead server, a staff member deleting the wrong folder — most data loss is ordinary, not dramatic. The businesses that recover fast are the ones that planned for it before it happened.
How LiveBackup protects you
Image-based backup with fast failover
We use Datto BCDR appliances to take a full image — a complete picture of your servers, not just the files. Backups run locally & to secure cloud, so if a server dies we can spin up a virtual copy & keep you working while it’s repaired or replaced.
Microsoft 365 backup — the gap most people miss
Microsoft does not back your data up for you. Their recycle bin & retention settings are not a backup, and once that window passes, deleted or ransomware-hit emails, files & Teams messages can be gone for good. LiveBackup uses Datto SaaS Protection to back up your Exchange, SharePoint, OneDrive & Teams — so a wrong click or an attacker can’t wipe your work permanently.
What you get with LiveBackup
Local & cloud copies
Your data is backed up on-site for fast recovery & in the cloud for safety off-premises — the 3-2-1 approach (three copies, two types of media, one off-site) done for you.
Immutable backups
Copies that can’t be changed or deleted, so ransomware can’t destroy your safety net.
Monitored, tested restores
We check your backups are running & actually restore from them — because a backup only counts if it works when you need it.
Fast recovery targets
We set a clear RTO (recovery time objective — how fast you’re back up) & RPO (recovery point objective — how little data you can afford to lose) to match your business.
Microsoft 365 protection
Full backup of Exchange, SharePoint, OneDrive & Teams, kept safe well beyond Microsoft’s own retention limits.
One provider, one invoice
Managed alongside your managed IT support & cyber security — local NZ people who answer the phone, not an overseas call queue.
How we get you protected
1. Review where you stand
We look at what you’re running, what’s backed up today & where the gaps are — no jargon, no obligation.
2. Design & set up
We recommend the right cover for your systems & budget, set clear recovery targets & get LiveBackup running with no disruption to your team.
3. Monitor & test
We watch your backups daily & run test restores, so the recovery is proven before you ever need it.
What it costs
LiveBackup is a predictable monthly cost, not a surprise capital spend — priced to the systems you’re protecting & the recovery speed you need. There’s no hardware to buy up front & no per-incident bill when something goes wrong. Tell us what you’re running & we’ll quote it clearly.
Frequently asked questions
Doesn’t Microsoft 365 already back up my data?
No — this is the most common & most costly misconception. Microsoft keeps your service running, but protecting your data is your responsibility, and their recycle bin & retention settings are not a backup. LiveBackup fills that gap.
How quickly can you get us running again after a failure?
That depends on the recovery target we set with you — your RTO (recovery time objective). With image-based backup & fast failover, we can often bring a failed server back as a virtual copy in minutes to hours, not days.
What’s the difference between backup & disaster recovery?
A backup is a copy of your data. Disaster recovery is the plan & tools to get your whole business running again — LiveBackup gives you both.
Will this protect us from ransomware?
It’s a core part of your defence. LiveBackup keeps immutable copies that attackers can’t alter or delete, so even if ransomware hits, you have a clean version to recover from — best paired with our cyber security service.
How do I know the backups actually work?
Because we test them. LiveBackup is a managed service with monitored & tested restores — not set & forget — so recovery is proven before you need it.
Do you cover businesses outside Northland?
Yes. We’re based in Whangārei & look after businesses across Auckland, Wellington, Wanaka & NZ-wide — local support wherever you are.
Find out if you're really covered
Most businesses only discover the gap the day something breaks. Book a free backup review & we’ll tell you exactly where you stand.
Phone: +64 9 280 1780
Email: sales@itlive.co.nz