IT Live Mt Wellington
Your IT heroes, south of the bridge
Local support, security & cloud for Auckland — Mt Wellington business – call 09 570 2400 or email sales@itlive.co.nz.
Auckland’s a big place. We’re on the right side of it.
When your server room’s in Penrose and your IT provider’s in Albany, “we’ll send someone” means half a day gone. Our Mt Wellington team is based on Marine Lane – minutes from the industrial heart of Auckland, where a lot of our clients actually are.
Minutes away, not across the bridge
Local engineers on Marine Lane, Mt Wellington – on-site fast across central, east & south Auckland.
One fixed monthly cost
Day-to-day support, security & backup, Microsoft 365, networks & internet – no jargon, no surprises.
Proof, not promises
Independent security standards, not “trust us” – the same bar every IT Live client hits.
So what does “managed services” actually get you?
No airy-fairy promises – here’s what your monthly fee covers, in plain English.
Unlimited day-to-day support
Call, email or log a ticket & we deal with it – whatever it is.
- New staff member starting? We buy the laptop, set it up & sort the licences.
- Email won’t send, printer’s sulking, file’s vanished – fixed on the spot.
- No hourly clock running – 99% of what you ask for is just included.
- And we pick up the phone – no waiting two days for a call back.
Security you can prove
Not “trust us” – proof from independent bodies.
- We get your Microsoft Secure Score over 70% & keep it there – every IT Live client is.
- We work through the 27 controls of SMB1001 Gold – email security, MFA, backups, the lot.
- That’s what unlocks discounted cyber insurance – insurers want evidence, not promises.
- Don’t know your score? Ask us – we’ll show you how to check it in three clicks.
We watch IT so you don’t have to
24/7 monitoring plus a regular sit-down about your business.
- Monitoring tools running around the clock – we often call you before you know something’s broken.
- Regular business reviews: what’s drifted, what incidents happened, what’s coming next.
- Windows going out of support? Gear due for replacement? You’ll hear it from us first – no surprises.
The team
Jon Sturt - Director
Jon heads up IT Live Mt Wellington. He’s the one clients call for straight answers on support, security & budgets – and he answers. If you’ve been passed between three account managers at your last provider, this will feel different.
Jethro Cotton - IT Engineer
On-site fast across central & east Auckland. Jethro sorts the problem, then shows you what he did and why – so the same thing doesn’t bite you again next month.
Ghazi Suliyanto - IT Engineer
Methodical, unflappable & thorough. The tricky tickets end up on Ghazi’s desk for a reason – he’ll keep digging until he’s found the actual cause, not just the symptom.
Talk IT with us
Phone: 09 570 2400
Email: sales@itlive.co.nz
Visit: 6 Marine Lane, Mount Wellington, Auckland 1060
IT Live offices around New Zealand: North Shore · Northland · Wellington