Talk It - Business Phone, VoIP, 3CX & Microsoft Teams Calling
Your phones & your IT, under one local team
Quick answer: Talk It is IT Live’s business phone service. It’s not a virus and there’s nothing to worry about. It runs your calling over the internet (VoIP), on either 3CX or Microsoft Teams Calling, so your team can take calls anywhere on any device. One local provider looks after the phones, the security & the support.
Is Talk It safe? (the short version)
If you landed here after searching whether Talk It is a virus – relax, it’s not. Talk It is the name of IT Live’s business phone service. It lets your business make & take calls over the internet instead of an old copper line. There’s nothing to remove and nothing to worry about. If you’ve seen the name on an invoice or a device, that’s your phone system, managed by us.
Now the useful bit – what Talk It actually does, and how VoIP, 3CX & Teams Calling fit together.
What is VoIP, in plain English?
VoIP stands for Voice over Internet Protocol – a long way of saying “phone calls over your internet connection instead of a phone line”. Same as how Netflix replaced the DVD. Your handset, your laptop & your mobile all become extensions of the one business phone system.
- Take office calls on your mobile when you’re out, on the same number.
- Add or move a user in minutes, not a truck roll.
- One monthly cost, no PABX box ageing in the comms cupboard.
- Cheaper calling & no line rental.
Talk It runs on 3CX or Microsoft Teams Calling - which one's right for you?
We don’t push one box. We fit the phones to how your team already works.
3CX is a full-featured business phone system. Best if you want a proper reception console, call queues, ring groups, an auto-attendant (“press 1 for accounts”) & call reporting, without paying per-seat for a big platform. Great for busy front desks, trades offices & anyone who lives on the phone.
Microsoft Teams Calling turns the Teams app your staff already use into the office phone. Best if you’re a Microsoft 365 shop & want calls, chat, meetings & files in one window. One login, one app, calls included. Nice & simple for hybrid & remote teams.
Not sure? That’s the point of a quick chat. We’ll tell you which one suits, in plain English, with no jargon.
Why get your phones from your IT provider
Your phones, your internet, your Microsoft 365 & your security all touch each other. When they’re split across three suppliers, every fault becomes a game of “not my problem”. Talk It puts the phones under the same local team that already runs your IT, so a call-quality issue gets sorted by the people who also manage your network, not bounced to a call centre.
We manage IT, Microsoft 365 & security for around 90 New Zealand businesses. So your phones sit with a team that already knows your network, not a separate phone company pointing the finger when something drops out.
Want the full detail – plans, number porting, call features & what it costs? See our business VoIP & phone systems page.
Frequently asked questions
Is Talk It a virus?
No. Talk It is IT Live’s business phone (VoIP) service. It’s a phone system, not software on your device to worry about.
Is Talk It safe to use?
Yes. It’s a managed business phone service run by IT Live, a Microsoft Solutions Partner for Security. Calls run over an encrypted, monitored connection.
What’s the difference between VoIP and a normal phone line?
VoIP carries your calls over the internet instead of a copper line. It’s cheaper, more flexible, and it works wherever you have a connection.
Is Microsoft Teams Calling as good as a real phone system?
For most Microsoft 365 businesses, yes. It does calls, voicemail, transfers & auto-attendants. If you need heavy call-centre features, 3CX may suit better.
Can I keep my existing phone number?
Yes. We port your numbers across so nothing changes for your customers.
Do I need new handsets?
Not always. Many teams run entirely on the Teams or 3CX app on their laptop & mobile. Desk phones are optional.
Next step
Want to know whether 3CX or Teams Calling suits your team, and what it’d cost? Give us a call or book a quick chat. Nice & simple, no pressure.