IT Live, near you
Five offices. One helpdesk. From Whangārei to Wanaka.
Our engineers are based where our clients are – so “we’ll send someone” means today, not Thursday.
Remote support is great. Until it isn’t.
Most IT problems get fixed remotely, and that’s exactly how it should be – it’s faster for you than waiting on a van.
But some things need a human in the room. An office fit-out. A comms cabinet that’s turned into spaghetti. A server that won’t come back up on a Monday morning. That’s when having someone twenty minutes away stops being a nice-to-have.
So we don’t run one office and drive. We put engineers in five places, and they all work off the same tools, the same helpdesk & the same security standard.
The offices
Whangārei / Northland
9A Reyburn Street, Whangārei 0110
+64 9 222 7770 · sales@itlive.co.nz
Northland businesses shouldn’t have to wait for IT help to drive up from Auckland. 5.0 ★ across 10 Google reviews.
Auckland – North Shore
12A Saturn Place, Rosedale, Auckland 0632
+64 9 280 1780 · sales@itlive.co.nz
Where IT Live started, and still the engine room – our biggest engineering team. When it’s complicated, this is where it gets solved.
Auckland – Mt Wellington
6 Marine Lane, Mount Wellington, Auckland 1060
+64 9 570 2400 · sales@itlive.co.nz
Minutes from the industrial heart of Auckland – on-site fast across central, east & south Auckland, no trip across the bridge.
Wellington / Kāpiti
38 Kakariki Grove, Waikanae, Wellington 5036
+64 4 370 1010 · sales@itlive.co.nz
Petrus knows every client’s setup personally – one call, no re-explaining your network to a stranger. With the national team behind him when a job needs more hands.
Wanaka / Southern Lakes
6/5 Northlake Drive, Wanaka 9305
+64 3 243 3210 · sales@itlive.co.nz
Proper IT support without the Christchurch call-out fee. Chris and Daniel are on the ground across the Southern Lakes.
Not near an office? You’re still covered.
Most of what we do never needs a van – monitoring, security, Microsoft 365, backups, day-to-day support.
One helpdesk, wherever you ring
Same team, same tools, same standard, whether you’re in Whangārei or Wanaka.
24/7 monitoring
We often ring you before you know something’s broken.
NZ hosting
Private hosting in world-class New Zealand datacentres – your data stays in the country.
If you’re outside our usual patch, tell us where you are & we’ll be straight with you about whether we’re the right fit. Sometimes we’re not – and we’d rather say so.
What every client gets, wherever they are
Unlimited day-to-day support
Call, email or log a ticket & we deal with it. No hourly clock running – 99% of what you ask for is just included. And we pick up the phone.
Security you can prove
Microsoft Secure Score over 70% & kept there – every IT Live client is. Plus the 27 controls of SMB1001 Gold (an independent cyber security certification for smaller businesses).
We watch IT so you don’t have to
24/7 monitoring, plus a regular sit-down about your business. Windows going out of support? Gear due for replacement? You’ll hear it from us first.
While we’re at it
Two things our clients often don’t realise we do.
AI, wired into your business →
Copilot done properly, AI agents & automation, and the security to do it safely. We run it on ourselves first.
The back office, sorted →
Bookkeeping, payroll & HR from one team, one fixed monthly cost. The team that runs IT Live’s own books can run yours.
Talk IT with us
Not sure which office is yours? Ring the closest one, or email info@itlive.co.nz and we’ll point you at the right person.