IT Live Operations
The back office, sorted
We ran it on ourselves first
Every IT Live invoice, payslip and employment agreement across our offices goes through one team: Maddy, Alisha and Shania. They got so good at it that clients started asking if they’d do theirs too. So now they do.
If you’re a business owner doing the GST return at 10pm, chasing timesheets on payday morning, or googling “employment agreement template NZ” – this is the team that takes all of that off your desk.
Proven in-house first
Not a bolt-on service. It’s the actual team that runs the back office for a nationwide company – now available to yours.
One team, whole back office
Bookkeeping, payroll and HR from the same people, so nothing falls between the accountant, the payroll bureau and the HR consultant.
Fixed monthly cost
Like our IT: one predictable fee, no hourly clock, no surprises.
What’s included
Three jobs that usually need three different suppliers – handled by one team.
Bookkeeping
- Accounts payable & receivable – invoices out, bills paid, debtors chased (nicely)
- Bank reconciliation & a tidy Xero, ready for your accountant
- GST returns filed on time, every time
Payroll
- Payday runs itself – timesheets to payslips to IRD filing
- Leave, KiwiSaver & final pays done right
- Holidays Act compliance – the thing that trips up half of NZ
HR
- Employment agreements & offer letters that hold up
- Onboarding & offboarding checklists actually followed
- A straight answer when a people problem lands on your desk
The team
Maddy Luke - Operations Manager
Maddy runs the back office for every IT Live office – payroll, books & people. If it keeps a business running, she’s already doing it somewhere. She’ll spot the thing you’ve been quietly getting wrong for two years and just fix it.
Alisha Sturt - Accounts & Payroll Administrator
The reason invoices go out on time and payday just happens. Reconciled, filed, sorted – before anyone has to ask where it’s at.
Shania Sadie - Operations Administrator
Onboarding, paperwork & the hundred small things that fall through cracks everywhere else – not here. Shania is the reason nothing arrives half-finished.