Six Weeks After the Hack, Their Security Hadn’t Changed
Six weeks after a Northland firm's mailbox was hacked, their IT provider had cleaned up but added no protection. What a proper clean-up covers and what stops the next one.
The IT Live Difference
Managed IT Support you have to see to believe!
Our IT Superpowers
There’s no silver bullet when it comes to IT.
So, we make IT simple.
We work with you and your team to develop a customised solution that makes IT easy, now and in the future.
Cyber Security
Customised Business Solutions
IT Consulting & Management
Customised Cloud Solutions
Manage, Monitor & Protect
Microsoft Modern Workplace
Business Fibre & Broadband
Static IPs, VPN & Failover
Reliable Connectivity, Fully Managed
Strategy & Design
IT Audits & Advice
IT Support Packages
Four offices. One helpdesk.
From Whangārei to Wellington, our engineers are based where our clients are – so “we’ll send someone” means today, not Thursday.
More than IT
Two things our clients often don’t realise we do.
AI, wired into your business →
Copilot done properly, AI agents & automation, and the security to do it safely. We run it on ourselves first.
The back office, sorted →
Bookkeeping, payroll & HR from one team, one fixed monthly cost. The team that runs IT Live’s own books can run yours.
Our team
In a world where the villains wear names like ‘crypto-virus’ and ‘ransomware’ our experienced senior IT professionals are heroes. Committed to the cause, they consistently flex their muscles, up-skilling and training to ensure they meet and exceed global best-practise standards.
We are serious about what we do, but don’t take ourselves too seriously! Driven by a passion for delivering exceptional, personal, and genuine service, we love a challenge. We’re precise, meticulous, process-focussed and we get to the point. Which is probably why we’re bloody good at darts!
Testimonials
IT Live has been our IT partner for over 8 years. They've been fantastic since day 1. We love their sense of humour - in this industry, you need IT!
Nicki Paramore
nsaTax
Thank you for the concerted effort and great service from all at IT Live during the changeover, it wasn’t a 5-minute job that’s for sure. Very professional, helpful in explaining things and prompt in sorting things out – as indeed Brandon was again today.
Bill Collins
Director,
LouvreTec
Talk IT
We Cap Every Client’s Copilot Spend
Copilot Cowork bills by usage. Why IT Live puts a spending cap on every client's Copilot credits, and what happened when one client nearly ran out.
Free ChatGPT: You’re the Product
A Northland CEO ran every customer contract through free ChatGPT. Why the free version is a data risk for businesses and what to use instead.