# IT Live > IT Live is a New Zealand managed service provider (MSP) delivering managed IT support, cyber security, and cloud services to businesses across NZ. Around 20 years in business, with five offices — Whangārei, Auckland (North Shore and Mt Wellington), Wellington/Kāpiti, and Wanaka — and one national helpdesk. IT Live works with two kinds of client: businesses of 11–200 users with no in-house IT, where IT Live is the whole IT function; and organisations of 100–1,000 users co-managed alongside an internal IT team. Microsoft Solutions Partner for Security. Sales: +64 9 222 7770, sales@itlive.co.nz. ## Services - [IT Services](https://itlive.co.nz/it-solutions/it-services/): Managed IT support, IT consulting, project management, data security management, emergency support and licence management - [Managed IT Support](https://itlive.co.nz/managed-it-support/): Fully managed IT support for New Zealand businesses - [Cloud IT](https://itlive.co.nz/it-solutions/cloud-it/): Cloud strategy, design, migration, management, monitoring and security - [IT Security & Protection](https://itlive.co.nz/it-solutions/security-and-protection/): Security audits, security management, cyber insurance compliance, disaster recovery and 24/7 monitoring - [Modern Workplace](https://itlive.co.nz/it-solutions/modern-workplace/): Microsoft 365 strategy, design, management, protection and migration - [IT Connectivity](https://itlive.co.nz/it-solutions/it-internet-services-isp/): Internet services (ISP), VPNs, datacentre and NZ-based hosting - [VoIP & Phone Systems](https://itlive.co.nz/voip-phone-systems/): Business VoIP and phone systems - [IT Products](https://itlive.co.nz/it-solutions/it-products/): Packaged services including LiveSupport, LiveSecure, LiveBackup, LiveNet, LiveVoice and LiveMonitoring - [Data Protection](https://itlive.co.nz/data-protection/): Backup and disaster recovery for servers, endpoints and Microsoft 365 data - [Data Loss Prevention](https://itlive.co.nz/it-data-loss-prevention/): Controls that stop sensitive business data leaving via email and file sharing - [Vulnerability Management](https://itlive.co.nz/vulnerability-management/): Ongoing scanning and patching of known vulnerabilities across a client estate ## AI and Microsoft Copilot - [AI Services](https://itlive.co.nz/ai/): Microsoft Copilot done properly, AI readiness and policy, AI agents and automation, and team training - [Microsoft Copilot](https://itlive.co.nz/ai/copilot/): Copilot licensing, deployment and adoption for Microsoft 365 tenants - [AI Readiness and Policy](https://itlive.co.nz/ai/readiness-and-policy/): Assessing whether a business is ready for AI, and writing the policy - [AI Agents and Automation](https://itlive.co.nz/ai/agents-and-automation/): Copilot Studio agents and workflow automation built for client processes - [AI Training](https://itlive.co.nz/ai/training/): Plain-English AI training sessions for non-technical staff ## Security certification and compliance - [Our Certifications](https://itlive.co.nz/our-certifications/): Independently certified against 27 security controls (SMB1001), with three top-tier accreditations - [SMB1001 Gold for NZ SMBs](https://itlive.co.nz/smb1001-gold-nz/): What SMB1001 Gold certification is, what it requires, and how IT Live takes clients through it - [Cyber Readiness Self-Check](https://itlive.co.nz/smb1001-cyber-readiness-self-check/): A self-assessment against SMB1001 controls before a formal gap assessment - [Cyber Security Audit](https://itlive.co.nz/cyber-security-audit/): Independent audit of a business's current security posture and gaps - [Cyber Insurance Compliance](https://itlive.co.nz/cyber-insurance-compliance/): Meeting the security controls insurers require before they will underwrite cover - [Director Cyber Liability](https://itlive.co.nz/director-cyber-liability-nz-2/): What Australian director-liability fines preview for NZ boards ## Buying guides - [What managed IT support costs in NZ](https://itlive.co.nz/managed-it-support-cost-nz/): How New Zealand managed IT is priced, per user and per device - [Choosing an IT provider](https://itlive.co.nz/choose-an-it-provider-northland/): What to check before signing with a managed IT provider - [Local versus remote IT support](https://itlive.co.nz/local-vs-remote-it-support/): When onsite support matters and when remote support is enough - [Google Workspace to Microsoft 365](https://itlive.co.nz/google-workspace-to-microsoft-365/): How a Google Workspace to Microsoft 365 migration runs - [Hosted Exchange to Microsoft 365](https://itlive.co.nz/hosted-exchange-to-microsoft-365/): Moving from hosted Exchange to Microsoft 365 without mail downtime - [Business continuity basics](https://itlive.co.nz/business-continuity-plan-basics/): What belongs in a small business continuity plan - [Measuring security with Secure Score](https://itlive.co.nz/measure-security-secure-score/): Using Microsoft Secure Score to measure and track security posture ## Industries - [Industries served](https://itlive.co.nz/industries/): The sectors IT Live specialises in - [Healthcare](https://itlive.co.nz/industries/healthcare/): IT and security for medical practices and clinics handling patient data - [Professional Services](https://itlive.co.nz/industries/professional-services/): IT for accounting, legal and consulting firms - [Construction](https://itlive.co.nz/industries/construction/): IT for construction and trades businesses with site-based staff ## Locations - [All locations and NZ coverage](https://itlive.co.nz/locations/): Five offices, one helpdesk — from Whangārei to Wanaka - [Whangārei / Northland](https://itlive.co.nz/northland/): 9A Reyburn Street, Whangārei 0110 — +64 9 222 7770 - [Auckland – North Shore](https://itlive.co.nz/north-shore/): 12A Saturn Place, Rosedale, Auckland 0632 — +64 9 280 1780 - [Auckland – Mt Wellington](https://itlive.co.nz/mt-wellington/): 6 Marine Lane, Mount Wellington, Auckland 1060 — +64 9 570 2400 - [Wellington / Kāpiti](https://itlive.co.nz/wellington/): 38 Kakariki Grove, Waikanae, Wellington 5036 — +64 4 370 1010 - [Wanaka / Southern Lakes](https://itlive.co.nz/wanaka/): 6/5 Northlake Drive, Wanaka 9305 — +64 3 243 3210 ## About and Contact - [Why IT Live](https://itlive.co.nz/why-it-live/): The IT Live approach — Know IT, Do IT, Prove IT, Shape IT - [Meet the Team](https://itlive.co.nz/team/): The people behind IT Live - [Contact](https://itlive.co.nz/contact/): Sales +64 9 222 7770, sales@itlive.co.nz; general enquiries info@itlive.co.nz ## Blog - [Talk IT — news and articles](https://itlive.co.nz/talk-it/): IT, security and AI articles for NZ businesses - [Quick Wins](https://itlive.co.nz/quick-wins/): Practical quick-win tips - [Case Studies](https://itlive.co.nz/category/case-studies/): Client case studies and testimonials - [What Your SOC Actually Does](https://itlive.co.nz/what-your-soc-actually-does/): 351 million security events, 30 real incidents — a quarter inside the SOC ## Sitemap - [XML sitemap](https://itlive.co.nz/wp-sitemap.xml)